Refund policy

Returns & Exchanges

We want you to love your purchase. If for any reason you are not satisfied, our exchange policy lasts 14 days from the date of delivery.

To be eligible for an exchange, your item must be:

• Unused
• In the same condition that you received it
• In its original packaging

A receipt or proof of purchase is required.

Exchanges will not be accepted if:

• The item shows signs of wear
• The item is damaged for reasons not caused by our error
• The request is made more than 14 days after delivery

We do not offer refunds. All sales are final.

For hygiene and safety reasons, earrings and pierced jewelry are final sale and are not eligible for exchange.

If your item arrives damaged or defective, please contact us within 48 hours of delivery at:

Please include photos of the item and packaging.

All exchange requests must be approved before returning any item.

Customers are responsible for return shipping costs.
Shipping fees are non-refundable.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.